Refund policy
RETURNS POLICY
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
-
Unworn and unused
-
In the same condition that you received it
-
With original tags attached
-
In original packaging
-
Accompanied by proof of purchase
HOW TO START A RETURN
To initiate a return, please contact us at hello@agbekestyle.com.
If your return is approved, we will provide instructions on how and where to send your package.
Items sent back without prior approval will not be accepted.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Shipping fees are non-refundable.
DAMAGED OR INCORRECT ITEMS
Please inspect your order upon delivery and contact us immediately if:
-
The item is defective
-
The item is damaged
-
You received the wrong item
We will review the issue and arrange a replacement or refund where applicable.
EXCHANGES
The fastest way to get the item you want is to return your original item (once approved) and place a new order separately.
NON-RETURNABLE ITEMS
The following items are not eligible for return:
-
Sale or clearance items
-
Gift cards
-
Custom or personalized items (if applicable)
Items that show signs of wear, washing, damage, or fragrance may also be rejected.
REFUNDS
Once we receive and inspect your return, we will notify you of approval status.
If approved, refunds will be issued to your original payment method within 10 business days.
Please note that bank or credit card processing times may vary.
If more than 15 business days have passed since approval, please contact us at hello@agbekestyle.com.
FINAL SALE NOTICE
Final sale items are not eligible for return or refund unless defective.